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How can we help?

Reach the answers, guides, and common questions you need around PiRealty more quickly.

What is PiRealty and how does it work?

PiRealty is an operating layer for real estate teams that combines AI photo, drone video, CRM, and rent tracking in one place.

How long does photo enhancement take?

In most cases, AI photo enhancement completes within seconds. Batch mode lets you prepare multiple images together.

Which file formats are supported?

You can upload JPG and PNG files. Eligible files are exported in listing-ready quality.

What happens when I run out of credits?

You can continue with a new package while your project history stays intact.

Is rent tracking free?

Yes, there is a free usage scenario up to a certain limit. See the pricing page for plan details.

How is a drone video generated?

You enter block and parcel information, the system loads satellite imagery, and AI creates a short cinematic segment from it.

Can I request a refund?

If your purchase qualifies under the refund conditions, our support team will guide you through the next steps.

What is the difference between individual and team plans?

Team plans are built for multiple users, shared usage pools, and broader operational workflows.

Still did not find your answer?

Our support team is ready to help directly.

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